Returns & Refunds

We want you to love every purchase from Radiator Outlet, but we understand that sometimes things may not go as planned. Our returns and refunds process is designed to be hassle-free and customer-friendly.

30-day return policy 

Changed your mind? No problem! We offer a generous 30-day return policy. Simply contact

us at including your order number and details. We're here to help guide you through the process.

Easy refunds

Refunds for the purchase price (excluding P&P) are issued for products returned in perfect condition and their original packaging. Your satisfaction is our priority and we strive to make the refund process as smooth as possible.

Quick replacements for damaged items

In the unlikely event of your goods arriving damaged, please don't worry. We'll replace them ASAP. Your peace of mind matters to us and we want to ensure you receive the quality  products you deserve.

Collection for unwanted items

Have unwanted items? We understand! For a small fee, we can arrange a collection on your behalf. Just make sure the items are returned in their original packaging.

Remember, returned goods are your responsibility until they reach us, so please pack them securely. However, we've got you covered if the return is due to a fault on our behalf – we'll take care of the postage.

If you have any questions or need assistance, send us an email or give us a call. We appreciate your trust and we're committed to ensuring your satisfaction every step of the way!