Privacy Policy

At Radiator Outlet, safeguarding your privacy is a top priority and we're here to assure you that your information is in good hands. We take data protection seriously and operate in accordance with the highest standards, following the guidelines of the Data Protection Act 1998.

Why We Collect Information:

We collect information about you to ensure a seamless order process and to provide you with the best service possible. Your trust is important to us, and we want you to know that any information we gather is used lawfully and only with your explicit consent.

What We Collect:

To process your order and keep you in the loop about its status, we need some essential information from you. This includes your name, company name (if relevant), address, email address and credit or debit card details. Rest assured; we never collect sensitive information without your explicit consent.

Payment Details:

To handle your payments securely online, we partner with Stripe. As a result, we don't retain any records of your payment details. Your additional information may be used to personalise your experience on our website.

Klarna’s Payment Methods:

For Klarna's payment methods, we might pass your data to them during checkout to tailor the best options for you. Your data is handled in line with Klarna's own privacy notice.

Access and Corrections:

Want to know what information we’re holding? You can check it anytime by logging into our website, reaching out through our contact page or emailing If you spot any inaccuracies, we'll swiftly correct or delete them.

Security Measures:

When you provide credit card information on our website, relax knowing that we use secure servers to encrypt details in your browser before sending them to Stripe. Your security is paramount, and we never store credit card details. Our servers are physically secured in a dedicated data centre.

Tracking Visitor Patterns:

We may use technology to understand visitor behaviour on our site, including the use of cookies. You can modify your browser settings to prevent this, but keep in mind that it might affect your experience. For any privacy-related questions or comments, use our contact page or email us at

Data Protection:

Under the Data Protection Act 1998, we commit to transparency regarding the holding and use of personal data. You have the right to know what data we hold about you, correct inaccuracies, or request deletion. Your privacy matters to us!